Medical Billing & Coding
CPC — Certified Professional Coder (AAPC) · CPB — Certified Professional Biller (AAPC)
Exam fee reimbursed in full upon first-attempt pass. Applies to full-time staff after 90 days.
Career Growth & Learning
Built to train operators,
not process transactions.
Everyone at Sharp handles real accounts from the start. The training model is built around that — full-cycle understanding is not a career milestone you reach eventually. It is the operating standard from the beginning, because the work demands it.
Certification Support
We fund the credentials that make the work better.
Certifications matter in this work because payer audits, credentialing disputes, and appeals succeed or fail on whether the person handling them understands the underlying rules. Sharp covers the cost of credentials that directly strengthen that competency.
HIPAA & Compliance
HIPAA Academy Compliance Certification
Initial certification and annual renewal both covered. Applies to all billing and credentialing staff.
Credentialing & Enrollment
CPCS — Certified Provider Credentialing Specialist (NAMSS) · CMRS — Certified Medical Reimbursement Specialist
Exam fee reimbursed in full upon first-attempt pass. Contractors considered on a case-by-case basis.
Sharp Workshop Series
Internal curriculum — Foundation, Operations, and Mastery tracks
Quarterly cohort schedule. All staff participate. See the full workshop curriculum for details.
Cross-Training
Full-cycle understanding is the standard, not the exception.
A claims specialist who has never worked a denial cannot diagnose why a denial pattern is forming. A credentialing coordinator who does not understand the billing impact of an enrollment delay cannot prioritize effectively. Sharp trains across the whole cycle because that is what the accountability model requires.
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Claims Submission
Every role starts here. Submitting clean claims requires understanding how payer rules, session codes, and modifier usage interact — errors at this stage produce denial patterns downstream. The first 30–60 days on an account are spent here.
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Denial Management
Reading denial codes and identifying whether a denial is payer error, a documentation gap, or a credentialing issue. This step is where the diagnostic skill begins to form. Staff move to this phase once claims submission is consistent.
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Appeals & Follow-Up
Writing a technically sound appeal requires knowing why a claim was denied, what the payer's clinical or contractual basis was, and what documentation counters it. This is the most cognitively demanding phase of the cycle, and the one most directly tied to recovered revenue.
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Credentialing & Enrollment
Understanding how a provider's enrollment status affects which claims will pay and which will reject — and how enrollment timelines create revenue gaps that billing alone cannot fix. Cross-training in credentialing is standard for anyone who will eventually carry an account.
Mentorship Structure
Direct access to the principal who owns the account.
There is no intermediate management layer at Sharp. Work is reviewed by the person accountable for the client outcome, which means feedback is specific, immediate, and tied to the consequences of the decision — not filtered through a team lead who is summarizing what the principal would have said.
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Direct access, no queue
Work is reviewed by the principal who owns the account, not delegated through a supervisor chain. Questions about a denial pattern or a payer's behavior go directly to the person accountable for the outcome.
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Account ownership, early
Sharp does not maintain a permanent junior tier. As competency develops across the full cycle, account responsibility transfers. The goal is that each team member can hold an account to the firm's standard independently — typically within the first year for staff who progress through the cross-training path.
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Documented operating standards
The methods the firm uses — how a denial is worked, how an appeal is structured, how credentialing status is tracked — are written down and trained explicitly through the Sharp Workshop Series, not transmitted informally from person to person.
Advancement
Roles expand as the firm expands.
Sharp is growing in the number of providers it operates, the states it holds credentialing in, and the payer panels it manages. That growth creates the need for specialization, account leadership, and operations oversight — functions that did not exist at smaller scale and that the team that built the foundation is positioned to take on. Advancement is reviewed quarterly and tied to competency milestones, not tenure alone.
Specialization
Deep expertise in a specific payer category, specialty (psychiatric billing, LCSW credentialing), or function (appeals, multi-state enrollment) — becoming the internal reference point for that area. Recognized in quarterly competency reviews and reflected in compensation.
Account Lead
Owning a set of accounts end-to-end — credentialing through collections — as the named contact accountable for that practice's revenue operations. Requires completion of the full cross-training path and Mastery track workshops.
Operations Lead
As the firm adds providers and expands into new states, operations leads take on the coordination layer — training, process documentation, and quality review across a growing team. This role expands with firm growth, not on a fixed timeline.
Open Roles
If this is the environment you're looking for, we want to hear from you.
Send a brief note about your background and the kind of work you want to do. No cover letter format required — write as you would to a colleague.