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Billing, credentialing & operations guides for practices that want to get paid.

Field-tested guidance for therapy, psychiatric, and speech practices, from the team that grew one practice from roughly $6,000 to roughly $150,000 a month.

14 in-depth guides 18 articles Updated

In-depth guides

The long reads, start to finish

Guide Billing & Coding

Mental Health Billing: The Complete Guide for Therapists & Psychiatric Providers

Mental health billing explained: CPT session codes, MBHO carve-outs, authorizations, denials, telehealth rules and where therapy practices lose revenue.

  • Core CPT codes
  • MBHO carve-outs
  • Authorizations
  • Top denial reasons
  • AR that ages quietly
  • Telehealth billing
15 min read · Read the guide →
Guide Billing & Coding New

Arizona Insurance Billing for Therapists: AHCCCS, the 2026 Credentialing Law, and Prompt-Pay Rules

How insurance billing and credentialing work for therapy and behavioral health practices in Arizona: AHCCCS plans and filing limits, the 60-day credentialing law that took effect in April 2026, prompt-pay and interest rules, and prior authorization deadlines.

10 min read · Read the guide →
Guide Billing & Coding New

California Insurance Billing for Therapists: Medi-Cal, DMHC Rules, and Payment Deadlines

How insurance billing works for therapy, behavioral health, and speech therapy practices in California: DMHC and CDI plans, claim payment deadlines and interest, prior authorization timelines, timely access standards, and Medi-Cal filing limits.

11 min read · Read the guide →
Guide Billing & Coding New

Massachusetts Insurance Billing for Therapists: MassHealth's 90-Day Limit, Prompt Pay, and the Wellness Exam

How insurance billing works for therapy and behavioral health practices in Massachusetts: MassHealth's 90-day billing deadline and waivers, behavioral health carve-outs, 45-day prompt pay with interest, the annual behavioral health wellness exam, and prior authorization changes.

9 min read · Read the guide →
Guide Billing & Coding New

Oregon Insurance Billing for Therapists: OHP and CCOs, Prompt Pay, and Two-Day Prior Authorization

How insurance billing works for therapy and behavioral health practices in Oregon: Oregon Health Plan enrollment and CCO contracts, the 12-month filing limit, 30-day prompt pay with 12% interest, and the two-business-day prior authorization rule.

9 min read · Read the guide →
Guide Therapy & Home Care Billing New

Regional Center Billing in California: A Vendor's Guide to POS Authorizations, eBilling, and Getting Paid

Regional center billing isn't insurance billing. It runs on vendor numbers, service codes, Purchase of Service authorizations, and monthly invoices through the DDS eBilling system. Here's how it works for speech therapy, early intervention, and home and community-based vendors, and where the money gets lost.

13 min read · Read the guide →
Guide Billing & Coding New

Rhode Island Insurance Billing for Therapists: 45-Day Credentialing, Prompt Pay, and Medicaid Rules

How insurance billing and credentialing work for therapy and behavioral health practices in Rhode Island: the 45-day credentialing law and provisional credentialing, 30-day prompt pay with 12% interest, prior authorization for outpatient behavioral health, and Medicaid filing limits.

9 min read · Read the guide →
Guide Billing & Coding New

Insurance Billing Rules by State: Prompt Pay, Prior Authorization, Credentialing, and Medicaid Filing Limits

A side-by-side reference of the payer rules that matter to therapy and behavioral health practices in Washington, Arizona, California, Oregon, Massachusetts, and Rhode Island: claim payment deadlines and interest, prior authorization timelines, credentialing deadlines, and Medicaid filing limits.

6 min read · Read the guide →
Guide Practice Growth & Operations New

SNG Practice Standards: Billing and Credentialing Benchmarks for Therapy Practices

The benchmarks Sharp Networks Group holds therapy and behavioral health practices to, from eligibility checks to denial follow-up and CAQH attestation: one core standard for each stage of the revenue cycle, plus the numbers that show whether a practice is on track.

5 min read · Read the guide →
Guide Billing & Coding New

Washington Insurance Billing for Therapists: CAQH Credentialing and the State's Payer Rules

How insurance billing and credentialing work for therapy and behavioral health practices in Washington: CAQH credentialing, the state's administrative simplification best practices, prompt-pay and prior authorization deadlines, and Apple Health.

11 min read · Read the guide →
Guide Billing & Coding

Mental Health Payer ID Reference: Commercial, MBHO, Medicare, and Clearinghouse IDs

Payer IDs for Aetna, Cigna, UnitedHealthcare, Optum, Carelon, Medicare MACs and TRICARE, with the claim, eligibility and ERA transactions each payer supports.

12 min read · Read the guide →
Guide Credentialing & Enrollment

The Therapist and Psychiatric Provider's Guide to Insurance Credentialing

CAQH setup, MBHO enrollment, realistic timelines by payer type, multi-state telehealth credentialing, and what to do during the waiting period — the full credentialing picture for LCSWs, LPCs, LMFTs, psychologists, and PMHNPs.

14 min read · Read the guide →
Guide Patient Financial Experience

Managing Patient Balances in a Mental Health Practice Without Losing Patients

The money conversation is harder in therapy than in any other clinical setting — and avoiding it makes the problem worse. A clear financial policy set at intake, combined with an active biller who handles the follow-up, is what protects both the therapeutic relationship and the practice's revenue.

11 min read · Read the guide →
Guide Practice Growth & Operations

How to Scale a Mental Health Group Practice Without Adding Admin Overhead

How to scale a mental health group practice: the billing, credentialing and operations steps to rebuild as you add clinicians and states, in order.

12 min read · Read the guide →

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Vendor Evaluation Checklist

31 questions to ask any revenue partner before you sign — the ones we'd want asked of us.

Denial-Rate Benchmark

Where your denial rate should sit by specialty, and what each band is costing you.

Revenue Leak Self-Audit

A 15-minute walkthrough to find where your practice is quietly losing collectable revenue.

Operational intelligence,
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Denial patterns we're seeing, payer-rule changes, and what's working in the field. No fluff, no selling.

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