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Training & certification

Train for the job. Get certified.
Work with US mental health practices.

Learn the work the way our team does it every day for therapy and psychiatric practices. Pick the role you want, pass the exam and a live assessment, and join the talent pool we hire from.

Three roles, one shared core

Everyone starts with the same 4 core modules. Then each path adds the skills for its role.

8 modules · $247 founding, $297 after

Patient Coordinator

The front office: intake, scheduling, benefits, and the patient conversations about money.

After the core

  • PC1Front office & scheduling operations
  • PC2Answering patient billing questions
  • PC3Collecting patient payments
  • PC4Capstone & certification exam
See the Patient Coordinator path →

8 modules · $297 founding, $397 after

Medical Biller

The back office: claims, denials, payment posting and A/R follow-up, and the practice owner relationship.

After the core

  • B1Claims & denials
  • B2Payment posting & A/R management
  • B3Working with client practices
  • B4Capstone & certification exam
See the Medical Biller path →

10 modules · $397 founding, $497 after

Practice Manager

Running the front office, onboarding clinicians, leading the team, and keeping the owner on top of the numbers.

After the core

  • P1Front office & scheduling operations
  • P2Provider onboarding & credentialing basics
  • P3Leading the practice team
  • P4Practice numbers & billing oversight
  • P5Compliance, audits & policies
  • P6Capstone & certification exam
See the Practice Manager path →

Hired through Sharp and still with us after 90 days? We refund your full fee.

How it works

  1. 01

    Choose your path

    Patient Coordinator, Medical Biller or Practice Manager. All three start with the same core modules.

  2. 02

    Learn

    Read every lesson free, at your own pace. Each one ends with a short self-check.

  3. 03

    Enroll and pass the exam

    Enroll when you’re ready, then pass your path’s final exam with 80% or more. One retake is included.

  4. 04

    Live assessment

    A 30-minute video call with our team: role-plays from the real job, like a patient billing call or a weekly update to an owner.

  5. 05

    Get certified

    Your certificate has an ID any employer can verify here. Graduates join the Sharp talent pool we place people from.

Certification does not guarantee employment. Graduates are considered first when Sharp places people with the practices we work with.

Becas · Scholarships

The fee shouldn’t be the reason a good candidate stays out.

Each cohort a limited number of applicants get help with the fee, based on their background and situation. A practice that plans to hire you can also sponsor you. Approved applicants get a code to use at checkout.

Full scholarship

Covers 100% of the fee

Applicants with strong potential and real financial need.

Partial scholarship

Covers 50% of the fee

For example applicants with relevant healthcare or customer service experience.

Practice sponsorship

Paid by the hiring practice

A practice that plans to hire you pays your fee. If you already work for a practice, ask them to sponsor you.

Apply for a scholarship

Questions

Does the certificate guarantee me a job?

No. Graduates are the first people we consider when we place billing specialists and practice managers with the practices we work with. Hiring depends on open roles, your assessment results and an interview.

Can I take more than one path?

Yes. The core modules count for every path, and the front office module is shared by Patient Coordinator and Practice Manager, so your second path is shorter. Each path has its own exam, assessment and certificate.

Do I get my money back if I’m hired?

Yes. If Sharp hires you, or places you with a client practice, and you are still in the role after 90 days, we refund your full fee.

Can I read the lessons before I pay?

Yes. Every lesson is open. You pay when you want to be assessed and certified, which is where our team spends its time with you.

Who can get a scholarship?

Anyone can apply. We look at financial need, relevant experience, whether you are bilingual in English and Spanish, veteran or military-spouse status, and why you want this career. A practice that plans to hire you can also sponsor your fee. Approved applicants receive a code to use at checkout.

What English level do I need?

You will speak with US patients, clinicians and practice owners, so you need to be comfortable holding a phone call in English. Spanish is a plus.

How do employers check a certificate?

They enter the certificate ID on the verification page, or open the link printed on the certificate. It shows the name, path, issue date and whether it is valid.

Employers: verify a certificate.

Apply or ask a question

For the next cohort, a scholarship, or anything else. We reply within 2 business days.

Sharp Networks Group
Free Offer

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We'll review your billing, credentialing, and denial patterns — and show you exactly where revenue is leaking. No pitch. No obligation.

Talk to the principal — not a sales rep.

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