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Careers at Sharp

Build a remote career in
healthcare billing and practice operations.

Sharp runs billing, credentialing and patient support for mental health practices in four states. We hire people who are careful with the work and kind with patients, and we train them to our standard.

Explore the certification program See open roles

Two ways to join Sharp

Experienced in billing

Apply for an open role

You already work claims, denials, credentialing or patient accounts. See the roles below and send us a note about your background.

See open roles →

New to medical billing

Get certified, then get considered

You want a remote career in healthcare. Our paid certification program has tracks for patient coordinators, medical billers and practice managers, scholarships are available, and graduates are the first people we interview.

Explore the program →

Certification Program

Sharp Healthcare Operations Certification

A paid training program built from the same playbooks our own team uses every day. Everyone starts with the same core modules, then follows the track for the role they want: patient coordinator, medical biller, or practice manager.

Certified graduates join our hiring pool. As Sharp brings on new practices, we interview from that pool first and place people with the practices we support.

Apply to the program See the curriculum

Track

Patient Coordinator

Prepares for: Patient Coordinator, front-desk and patient account roles

8 modules · About 6 weeks at 8–10 hours a week · $247 founding cohort (then $297)

Track

Medical Biller

Prepares for: Medical Billing Specialist, Practice Account Coordinator

8 modules · About 8 weeks at 8–10 hours a week · $297 founding cohort (then $397)

Track

Practice Manager

Prepares for: Practice Manager

10 modules · About 10 weeks at 8–10 hours a week · $397 founding cohort (then $497)

Hired by Sharp and complete 90 days? We refund your tuition.

Online, self-paced lessons with live practice sessions. First cohort dates announced soon. Scholarships available →

How it works

  1. Apply

    Pick a track and tell us about yourself. You can also apply for a scholarship. We confirm the fit before you pay anything.

  2. Train

    Complete the shared core modules, then your track's modules, practice sessions and capstone.

  3. Get certified

    Pass your track's exam and receive your Sharp certificate.

  4. Get considered for placement

    Certified graduates join our hiring pool. When a client practice needs support, we interview from that pool first.

Curriculum

One shared core, then a track for your role.

Every track starts with the same four core modules. If you finish one track and want another later, you only take the new track's modules.

Core modules

Shared by every track

  1. The revenue cycle, end to end

    How a session turns into a payment: eligibility, coding, claims, remittance and patient balances, with a focus on mental health practices.

  2. Insurance, benefits & authorizations

    Verifying eligibility and benefits, deductibles and coinsurance, prior authorizations, and what to check before the first appointment.

  3. HIPAA & patient privacy

    What counts as PHI, identity checks before discussing an account, minimum necessary access, and how to spot a privacy risk early.

  4. Patient customer care

    Phone, email and portal etiquette, calm and caring conversations with patients in distress, and de-escalation.

Track

Patient Coordinator

Core + 4 track modules · About 6 weeks at 8–10 hours a week · $247 founding cohort (then $297)

  1. Front office & scheduling operations

    Intake, scheduling templates, waitlists, no-show and cancellation policies, and keeping clinicians' calendars full.

  2. Answering patient billing questions

    Explaining a statement or EOB in plain language, handling balance disputes, setting up payment plans and knowing when to escalate.

  3. Collecting patient payments

    Copays at check-in, cards on file, statements, payment plans and posting what patients pay, so balances never pile up.

  4. Capstone & certification exam

    Run a simulated front office for one week: intake calls, schedule changes, benefits checks and patient balance questions. Then pass the written exam.

Good fit for

  • Customer service or call center professionals moving into healthcare
  • Medical receptionists and front-desk staff
  • Bilingual English and Spanish speakers who enjoy talking with people
Start the Patient Coordinator course →

Track

Medical Biller

Core + 4 track modules · About 8 weeks at 8–10 hours a week · $297 founding cohort (then $397)

  1. Claims & denials

    CPT codes and modifiers used in behavioral health, what makes a claim clean, and how to read and fix a denial.

  2. Payment posting & A/R management

    Posting ERAs correctly, adjustments vs. patient balances, secondary claims, spotting underpayments, and working the A/R report every week.

  3. Working with client practices

    Being the practice's point of contact: requests, response times, monthly reporting and keeping owners informed.

  4. Capstone & certification exam

    Work a simulated practice account from charge entry to collections: code, post, fix denials and report to the owner. Then pass the written exam.

Good fit for

  • Detail-oriented people who like numbers and solving puzzles
  • Patient coordinators ready to move into the back office
  • Billers from other specialties learning mental health billing
Start the Medical Biller course →

Track

Practice Manager

Core + 6 track modules · About 10 weeks at 8–10 hours a week · $397 founding cohort (then $497)

  1. Front office & scheduling operations

    Intake, scheduling templates, waitlists, no-show and cancellation policies, and keeping clinicians' calendars full.

  2. Provider onboarding & credentialing basics

    What it takes to add a clinician: licenses, NPI, CAQH, payer enrollment timelines and what the practice can bill meanwhile.

  3. Leading the practice team

    Hiring front-desk and admin staff, writing SOPs, weekly check-ins, scorecards and handling performance issues fairly.

  4. Practice numbers & billing oversight

    The KPIs that show if a practice is healthy (collections, no-shows, A/R days, denial rate) and how to work with the billing team to move them.

  5. Compliance, audits & policies

    Consent forms, record requests, payer audits, incident handling, and keeping policies current.

  6. Capstone & certification exam

    Run a simulated practice for one month: schedule, staff issues, a denial spike and a payer audit. Then pass the written exam.

Good fit for

  • Office managers and front-desk leads ready to run a whole practice
  • Team leads from customer service or operations roles
  • Experienced billers who want to move into management
Start the Practice Manager course →

Scholarships & Sponsorships

Help with tuition, based on your background.

We don't want cost to keep good people out. Each cohort, a limited number of applicants receive help with tuition based on their background and situation.

What we look at

  • Financial need
  • Healthcare, front-desk or customer service experience
  • Bilingual English and Spanish
  • Veterans and military spouses
  • A short note on why you want this career
Apply for a scholarship Scholarship details →

Full scholarship

Tuition fully covered for applicants with strong potential and real financial need.

Partial scholarship

Part of the tuition covered, for example for applicants with relevant healthcare or customer service experience.

Practice sponsorship

A practice that plans to hire you pays your tuition. If you already work for a practice, ask them to sponsor you.

Questions

Before you apply.

Which track should I choose?

If you like talking with people and are new to healthcare, start with Patient Coordinator. If you prefer numbers, claims and solving problems behind the scenes, choose Medical Biller. If you already lead a front desk or a team and want to run a practice, choose Practice Manager. All three share the same core modules, so you can add another track later without repeating them.

Do I need billing experience?

Not for Patient Coordinator or Medical Biller; both start from zero. The Practice Manager track assumes some office or team-lead experience. For every track, you need reliable internet, a computer and a quiet place to take calls.

Is a job guaranteed after I finish?

No. Certification does not guarantee employment. Certified graduates join our hiring pool, and we interview from that pool first when Sharp or one of our client practices needs staff. How many people we place depends on how many client practices we bring on.

How much does it cost?

Founding cohort tuition is $247 for Patient Coordinator, $297 for Medical Biller and $397 for Practice Manager. After the founding cohort it rises to $297, $397 and $497. If Sharp hires you and you complete 90 days, we refund your tuition.

How do scholarships work?

Check the scholarship box on the interest form and tell us about your background. We review requests before each cohort and tell you whether you qualify, and for how much, before you pay anything.

Is this the same as a CPC or CPB certification?

No. Those are national exams from AAPC. The Sharp certificate shows you are trained in our methods for mental health practices. Many graduates go on to take a national exam later.

Interest list

Get the cohort dates first.

We'll email you the cohort schedule and refund policy before enrollment opens, and let you know about scholarships. No payment now.

Open Roles

The roles we hire for.

All roles are remote, Monday to Friday, 9 a.m. to 6 p.m. EST. Roles marked "Hiring from certified graduates" are filled from the certification program first.

  • Practice Manager

    Hiring from certified graduates

    Practice Operations · Full-time · Remote (US)

    Run the day-to-day operations of a client practice: front office, scheduling, staff, billing oversight and monthly numbers.

    Get certified

  • Medical Billing Specialist

    Hiring from certified graduates

    Billing Operations · Full-time · Remote (US)

    Submit clean claims, work denials and follow up on A/R for therapy and psychiatric practices.

    Get certified

  • Patient Coordinator

    Hiring from certified graduates

    Patient Services · Full-time · Remote (US)

    Run the front desk: intake, scheduling, benefits checks, collecting copays, and answering patient billing questions on every call, HIPAA-safe.

    Get certified

  • Practice Account Coordinator

    Hiring from certified graduates

    Client Services · Full-time · Remote (US)

    Be the day-to-day contact for a set of client practices: requests, reporting and keeping the front office and billing in sync.

    Get certified

  • Credentialing Coordinator

    Hiring from certified graduates

    Credentialing & Enrollment · Full-time · Remote (US)

    Prepare payer applications, maintain CAQH profiles and track enrollments until providers can bill.

    Get certified

Life at Sharp

How we work, train and grow.

Working at Sharp

Fixed hours, real time off

Fully remote, 9 to 6 EST, 15 days PTO and scheduled coverage rotations instead of open-ended availability.

Read more →

Career Growth

Paid certifications and a clear path

We reimburse CPC, CPB and CPCS exams, cross-train across the full revenue cycle and promote on competency.

Read more →

Not sure which path fits?

Tell us where you are, and we'll point you to the right start.

Send a short note about your background and the kind of work you want to do. Write it as you would to a colleague.

Email careers@sharpnetgroup.com Apply to the program →
Sharp Networks Group
Free Offer

Free Practice Revenue Audit

We'll review your billing, credentialing, and denial patterns — and show you exactly where revenue is leaking. No pitch. No obligation.

Talk to the principal — not a sales rep.

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