Client Portal
Sharp Provider Portal for Credentialing & Billing
One secure place to request payer credentialing by plan, keep provider profiles and documents current, follow every application to contracted, and pay your Sharp invoices.
Credentialing usually runs on email threads and spreadsheets: which payers were requested, which documents were sent, which license expires next month, and where each application stands. The Sharp Provider Portal replaces that with one secure workspace that you and the Sharp credentialing team share.
You tell us what you need, payer by payer and plan by plan. We tell you what is missing, file the applications, and update each one as it moves. The documents and profiles you load once are reused on every application, so a new payer or a new location doesn't start from zero.
The portal is included for Sharp clients. It works alongside our credentialing and payer enrollment service.
What you can do
Everything about your credentialing, in one place
Credentialing orders by payer and plan
Pick the provider, the line of business and the exact plans for each payer. One order opens per payer, and Sharp is notified with the plans you asked for.
Only the payers each provider can use
Every provider has their license states. The order form only offers national payers and payers in those states, and the system blocks an order outside them.
Profiles you fill in once
Practice details, locations (address, hours, new patients, ADA, telehealth-only) and each provider’s NPI, taxonomy, CAQH, license and supervision details are reused on every application. Enter an NPI and “Fill from NPPES” pulls the name, taxonomy, license number and license states from the national NPI registry. The portal shows what each profile is still missing.
Documents with expiration dates
Upload licenses, malpractice COIs, W-9s, CVs and other documents once. Each one carries its expiration date, and the portal flags anything expired or expiring soon. Before you submit an order, it lists which documents that payer still needs.
Status you can see, and email when it moves
Every order shows its stage, the payer’s application or tracking number, the typical timeline for that payer, and exactly what Sharp still needs from you. You get a Sharp email when the status changes or a note is added.
Invoices, PDFs and payment
Your Sharp invoices sync from QuickBooks twice a day with their line items. Download a branded PDF, pay through the secure QuickBooks page, or send a document, question or dispute tied to a specific invoice.
How an order moves
From request to in-network
Orders cover new individual enrollments, group enrollments, re-credentialing, adding a location, updating information with a payer, and contract or rate reviews. Each one follows the same stages, and you can see every step.
- 01 · You
Draft
Pick provider, payer and plans
- 02 · Sharp
Needs info
We tell you exactly what is missing
- 03 · You
Ready
Sent to Sharp with documents
- 04 · Sharp
Submitted
Filed, with the payer’s reference number
- 05 · Payer
In review
Sharp follows up until a decision
- 06 · Payer
Approved
Credentialing approved
- 07 · Done
Contracted
In-network and ready to bill
How Sharp files your applications
Your application submitted in one business day
From complete order to submitted
Once your order is complete, with the provider profile, the documents that payer requires and an up-to-date CAQH, Sharp prepares and submits the application within one business day. Because your profiles and documents are already in the portal, nothing has to be chased by email first.
A Sharp credentialing specialist on every application
- Prepares and files the application in each payer's own process
- Sets up and re-attests CAQH ProView
- Follows up with the payer every two weeks until there is a decision
- Handles payer phone calls, corrections and exceptions
Payers set their own review timelines after submission, typically 45 to 180 days depending on the payer. The portal shows the typical time for each one.
Security
Built so only your team sees your practice
- Invite-only. There is no public sign-up; Sharp invites each user.
- Password plus authenticator app. Two-factor sign-in is required for every user.
- Each practice sees only its own data. Access rules are enforced in the database, not just on the screen.
- Every change is logged. Changes to providers, documents, orders and messages are recorded.
- No patient information. The portal is for administration only and never asks for PHI.
- Billing keys stay on the server. QuickBooks is read server-side; nothing sensitive reaches your browser.
Common questions
What is the Sharp Provider Portal?
The Sharp Provider Portal (portal.sharpnetgroup.com) is the secure online workspace for Sharp clients. Practices use it to request credentialing by payer and plan, keep practice, location and provider profiles in one place, upload credentialing documents once, follow each application from draft to contracted, and see and pay their Sharp invoices.
Who can use the portal?
The portal is invite-only. Sharp sets up each client practice and sends an invitation to the people the practice names. Each user creates a password and sets up an authenticator app, and only sees their own practice.
Does the portal store patient information?
No. The portal is built for credentialing and billing administration, not clinical work. It does not ask for patient information (PHI), and it does not store Social Security numbers; Sharp reads those from CAQH when an application needs them.
Can I request credentialing only for the plans I want?
Yes. When you open an order you choose the line of business (Medicaid, Medicare, commercial or employer, Marketplace and others), then the payers and the specific plans inside each payer. Each provider only sees payers in the states where they are licensed, so you can't request a plan they can't be credentialed for.
Do I have to type in every provider by hand?
No. Enter the provider’s individual NPI (or the group NPI for the practice) and use “Fill from NPPES”. The portal pulls the name, credentials, taxonomy, license number and license states from the national NPI registry, and you check them before saving. Everything else you add, like CAQH ID, supervision and locations, is saved once and reused on every application.
How do I pay a Sharp invoice?
Invoices sync from QuickBooks into the portal twice a day. Each one shows whether it is paid, open or overdue, opens as a Sharp-branded invoice you can download as a PDF, and has a Pay button that opens the secure QuickBooks payment page, where you can pay by bank transfer (ACH) or card.
How fast does Sharp submit my application?
Sharp prepares and submits your application within one business day of receiving a complete order: the provider profile, the documents that payer requires and an up-to-date CAQH. After that, the payer sets the review timeline, and Sharp follows up every two weeks until there is a decision.
Guides on this topic
All resources →The Therapist and Psychiatric Provider's Guide to Insurance Credentialing
CAQH setup, MBHO enrollment, realistic timelines by payer type, multi-state telehealth credentialing, and what to do during the waiting period — the full credentialing picture for LCSWs, LPCs, LMFTs, psychologists, and PMHNPs.
14 min read →Why Credentialing Delays Quietly Cost a Mental Health Provider's First Quarter
A credentialing delay isn't a paperwork problem for therapists and psychiatric providers — it's a revenue problem that compounds daily. The financial cost of a 90-day enrollment gap is specific, calculable, and entirely preventable.
8 min read →Principal-Led
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